Order Information
Shipping & Delivery
Clear expectations, from your bag to your doorstep.
Processing times
All orders are processed within 2–4 business days after payment is received. Once your order has been shipped, you’ll receive a tracking number via email or SMS.
Delivery times
- 2–5 business days for major cities (e.g. Johannesburg, Cape Town, Durban)
- 5–7 business days for outlying or rural areas
Delivery options and charges
Available shipping methods and charges are shown at checkout for your delivery address. We currently deliver within South Africa only.
Your delivery details
Please check your address and contact information before checkout. For any delivery questions, visit our contact page. See also our exchange policy.