Contact
Customer Care
Every question deserves a little care.
Get in touch
Email us at essencebijoux.help@gmail.com and we will reply as soon as we can.
Questions about a piece?
Visit our frequently asked questions for personalisation and jewellery-care information.
Order enquiries
Keep your order number and the email address used at checkout. For a damaged or incorrect item, keep the packaging and take clear photographs of the piece and the issue.