Your Information
Privacy Notice
Care for your jewellery. Respect for your information.
Orders and checkout
Shopify processes checkout information such as your email, delivery address and payment details. Your selected pieces and personalisation wording are sent to Shopify with your bag. Order details needed to fulfil a purchase may be shared with our trusted fulfilment partners.
Customer reviews
We store the name, rating and review text you submit, together with the product and submission date. Reviews stay private until approved. Once approved, your submitted name and review may appear publicly on product pages and the homepage. Do not include sensitive personal information in a review.
Saved bag and owner access
The storefront uses browser storage to remember your bag and, if you sign in, your session. Our hosting and checkout providers may process technical information needed to operate and protect their services.
Marketing
If you spin our welcome wheel, we store your email address and the discount you won. We only send you updates and offers if you tick the consent box. One spin is allowed per email address. Shopify checkout may separately offer an optional news-and-offers checkbox.
Privacy enquiries
For privacy questions, email essencebijoux.help@gmail.com. Full retention details are still being finalised. See also our contact page.